FAQ

Choosing cremation for your pet is a personal choice and we wanted to share some of the most common questions and answers to help you during this difficult time.

May I inspect the facilities where my pet's aftercare will be performed?

Yes. One of our loving staff members will give you and your family a tour of our facility and answer any questions that you may have.

If I choose private cremation can I be present during the actual cremation process?

Yes. We allow the pet’s family plenty of time and privacy to say goodbye to their beloved pet. During the cremation process, you can wait in our comfortable waiting area.

If I choose not to be present during my pet's private cremation how can I be sure that the cremated remains I receive are those of my pet?

We guarantee that your pet's remains are returned to you by utilizing a stainless steel pet tracker I.D. system. Our private cremation service is managed through a pet identification system that ensures the authenticity of your pet’s cremated remains and issues a cremation certificate.

With private cremation your pet is cremated alone which assures you the remains are theirs alone.

In a communal pet cremation, your pet is cremated along with other pets. As a result, the remains are not guaranteed to be solely that of your pet.

What types of animals do you cremate?

We can cremate any pet up to 300lbs, due to weight restrictions.

Why do people choose cremation vs. burial for their pets?

Cremation gives you the flexibility, if you ever move, of taking the cremated remains with you in the event that you ever relocate.

How long will it take to get my pet's cremains back?

Under normal circumstances, your pet will be ready for you to pick up within 72 hours.

How long does the actual cremation process take?

It depends on the size of your pet. It usually lasts anywhere from 1 to 4 hours.

Can I make arrangements to handle the aftercare of my pet before my pet actually passes on?

Yes. Just call us so that we can discuss your options and make the necessary arrangements. Be sure to also call your veterinarian, so when the time comes, they already have the information needed.


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803.469.3402

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